Dear Euan,

We all deal personally and professionally with a variety of companies in our daily lives, some give great service, some try to,
whilst others are just hopeless and of course their is the odd ones we all try to avoid. Common with all the good organisations are staff who try always to do their best for themselves and their companies and we all, I think, like to deal with these as much as possible.

I am not writing to you today to comment on these types of organisations and their people but in fact to mention and acknowledge the other, very rare type of companies such as Australiawide who put in the extra effort, who always try harder than the others, as well as acknowledging an outstanding individual within your organisation.

Recently this staff member of Australiawide Boat Sales sold my 43 foot yacht after it had not sold with another broker. He chased me to sell my boat and stated that he believed he could sell it and get a better result than I had until then. I must admit initially I thought it was a salesman’s throw away line and took little notice–how wrong I was! Jeff Rowe lost his first potential buyer of our yacht who took up a lot of everyone’s time and probably would have discouraged most salesmen–not Jeff, he stated that" we will just try again because I will sell it".

He did sell the vessel for a fair price with the second buyer—nothing much different to other competent salesman, but it was the way he handle the listing from day one than most impressed Jeff was always in touch over the months the boat took to sell, nothing was ever a problem, his manner was always polite and he was always enthusiastic—I think he must like boats!!
Both Suzanne and myself would like to express our thanks to you and Australiawide and of course to Jeff for his great effort.

Kind regards,
Lindsay and Suzanne White

Dear Detlef,

I wish to thank yourself and Australiawide for all your help with purchasing a yacht. Both yourself and Australiawide have been courteous and have acted professional at all times. I would recommend dealing with Australiawide and should I decide to sell or upgrade, I will be coming back into your office.

Once again thanks for all your help.
Regards
LESLEY ELLIOTT

So it’s official, you’ve sold our boat!

Many thanks for all your help in selling Nomad — I was not looking forward to selling her from the US, but it’s worked out very well. I really appreciate you taking her out on the trial sails and for haulouts as well — it’s meant real peace of mind for me.
Mark Smaalders

Owner of 35’ timber Lions Class Yacht – NOMAD

A small token of my appreciation for the great job you did in selling MAEVA! It was a pleasure dealing with you both and I hope to meet up with you again soon!
Joanna Leone – owner of 35ft Cheoy Lee MAEVA sold by Australiawide Oct 04

Recently we decided to sell our 70 year old John Alden sloop and get something bigger and better suited to our social sailing lifestyle, so we listed her with two brokers in Manly and one in Scarborough. After months of inactivity we were made aware of Euan at Australiawide Boat Sales. Euan kept working with us to sell the boat when other brokers stopped.Euan also introduced us to “Whimborn” a Roberts 36 in a very charming yellow color! The decision was made to buy the Roberts (and new sunglasses) so we signed up as full members of the “Two-Boat club”.

It took another two months before the perfect buyer for Irex came along but we were too busy renovating the new boat and keeping Irex up to scratch to worry about having two vessels. Euan then proceeded to sell Irex and it could not have been better handled. The Roberts is the 23rd boat my husband has owned and he tells me that Irex was the only boat he has sold that has not caused any anxiety. As for the other three brokers with whom Irex was listed they were no bother either as we never heard from them!Our experience with both buying and selling boats has brought us into contact with many yacht-brokers over the years.

We have been very impressed with how Euan and his team at Australiawide Boat Sales go about their business and will happily recommend their services as both buyers and sellers.
C Honeywell

Many thanks for your proactive and professional handling of the sale of our yacht ‘Firecracker’. The purchaser was impressed with your presentation of our vessel to him, the photos and clear, realistic information given on the phone.

We are further impressed with your preparation for a prospective purchaser for far away, then introducing the purchaser to our yacht, negotiating the price (near our asking price) arranging the sale documentation, transfer of funds and hand-over of the vessel all on the one day.

There have been many happy days in our sailing ‘Firecracker’ and we hope the new owners have as much pleasure as we have.

Perry Rolton
Rear Commodore Wynnum Manly Yacht Club

During the first week of April 2004, whilst searching for a boat to purchase, I inspected a Hans Christian 43T sailing yacht moored at Moreton Bay Boat Club, Newport, Queensland. The boat was shown to me by Jeff Rowe of Australiawide Boat Sales.

I live in Switzerland and had originally found the boat through internet search engines, followed by email contact with Jeff. We then had several telephone conversations, discussing the HC as well as a couple of other similar boats in the area.

Consequently I decided to fly from Switzerland to Australia, where I met Jeff, he arranged suitable accommodation nearby and showed up exactly at the arranged time to accompany me to the boat.

Jeff was friendly, honest and professional. I found that during all our contacts he had accurately represented the boat to me and whilst I viewed the boat, he served as a useful and unbiased sounding board for my thoughts, meanwhile letting me get on with it. He was available when I needed help or had questions, yet I never had the feeling he was waiting for me to finish. The inspection took nearly four hours.

Although I decided against buying the Hans Christian, I can highly recommend Jeff, Euan and the rest of the team at Australiawide for their attitude, professionalism, honesty and patience during all stages of buying.

Peter Pauling Verbier

We recently purchased our yacht through Australiawide Boat Sales at Newport Marina, QLD. The process took much longer than a normal purchase due to the fact that the boat was needing some repairs which were being completed by the prior owner. We placed a deposit in early June and the deal was completed by the end of July. We were all very patient, the owner, the broker, and ourselves.

This delay looking back was a blessing in disguise as we were able to get to know our boat thoroughly before even taking it out. Furthermore our relationship with Jeff of Australiawide went from one of a purchaser – broker to one of a friend. All our dealings with this brokerage were dealt with in a very friendly and professional manner (no hype or pressure). They really are a pleasure to do business with.

Paul &Margaret Ingamells – Cooroy